* Security and Safety- If the grounds are well kept and the staff professional in their appearance, then the staff are probably actively involved in the overall operation of the facility.  A quick call to the local police department can also answer questions regarding crime in the area.
* Management - Longevity of the management is one factor to consider when choosing a facility.  Again, the appearances of the grounds as well as the staff show how well it is being managed.
* Access - Ask how often managers do a complete lock down of the facility, what is the procedure if tampering is detected, and what type of lock they recommend.
* Temperature Control – As there are no industry definitions for the term “temperature controlled” ask the manager for their definition and be sure to discuss your needs for temperature/humidity.
* Insurance – All storage renters should consult their own agent, show a copy of the lease and ask about supplemental coverage available through the facility or through the business insurance policy.

Asking questions is crucial in picking a self-storage facility.  If you can’t find out the answers you are looking for then it would be best to stay away.  It is important to feel comfortable with the company, the owner/manager of the facility, and, yes, even the appearance of the facility. 

Storage West has 10 locations in the Orange County area.  For more information view their listing by typing Storage West in the keyword box on the home page of this Orange County Resource Guide.

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